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Shipping & Refund Policy

Shipping: At Dreamland Fairy, we pride ourselves on fast shipping. Most orders will be processed and shipped within 1-2 business days. Delivery times will vary based on your location, but most orders will arrive within 7-10 business days. You can see more precise delivery estimates on each product page based on your location.
Shipping Costs: Shipping costs will vary based on the size and weight of your order and your shipping location. Shipping costs will be calculated at checkout and added to your order total.
Tracking: Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment.
Returns and Refunds: We want our customers to be completely satisfied with their purchases from Dreamland Fairy. If for any reason you are not satisfied with your purchase, you may indicate to us that you'd like to return it within 14 days of having received it for a full refund, as long as the product is in its original, unused condition. Please note that custom artwork, personalized items, and any products that have been used are non-refundable. To initiate a return, please contact us through the form on our contact page with your order number and the reason for the return. We will provide you with instructions on how to proceed to obtain your refund. Please note that shipping costs are non-refundable.
Refunds: Once we have approved your refund, we will process the refund within 7-10 business days. Refunds will be issued to the original method of payment. Please note that shipping costs are non-refundable.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us through our contact page within 3 days of delivery to discuss and, potentially, arrange for a replacement.
Contact Us: If you have any questions or concerns about our shipping and returns policy, please contact us through our contact page. We are here to help and make sure you have a positive experience shopping with Dreamland Fairy.

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